Shipping Policy

Thank you for shopping with us! 

1. Order Processing

Orders are usually processed within 1–3 business days after payment is successfully received.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

2. Shipping Times

Estimated delivery times are:

• India: 5–12 business days

• International: 7–20 business days

Please note that these are estimated delivery times and not guaranteed delivery dates. Delivery times may vary depending on the destination, shipping carrier, customs, weather, holidays, and other circumstances outside our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may offer free shipping on selected products or orders during promotional periods.

4. Order Tracking

Once your order has been shipped, a tracking number may be provided by email or through your order details.

Please allow 2–5 business days for tracking information to become active after the order has been shipped.

5. Delayed Orders

Occasionally, orders may be delayed because of:

• Customs clearance

• Incorrect or incomplete shipping information

• Weather conditions

• Public holidays

• High shipping volumes

• Carrier-related delays

• Other circumstances beyond our control

If your order is taking longer than the estimated delivery period, please contact us and we will help you check its status.

6. Incorrect Address

Customers are responsible for providing a correct and complete delivery address at checkout.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipping the order.

7. Lost or Damaged Packages

If your package appears to be lost, damaged, or significantly delayed, please contact us as soon as possible with your order number and relevant details.

We will work with the shipping carrier or fulfillment partner to investigate the issue.

8. Customs and Import Duties

For international orders, customs duties, taxes, or other import charges may be imposed by the destination country.

Unless specifically stated otherwise at checkout, any customs duties, import taxes, or similar charges are the responsibility of the customer.

9. Multiple Products in One Order

If your order contains multiple products, they may be shipped separately depending on the location of our suppliers and fulfillment partners.

You may therefore receive multiple packages for a single order.

10. Contact Us

If you have any questions regarding your shipment, please contact us through our customer support channel with your order number and registered email address.

We will do our best to assist you as quickly as possible.

Thank you for shopping with us!